| FRIDAY MARCH 3 2000 PUBLISHED BY CHINA DAILY | |||||
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Shop lights to stay on for 24 hours Paltry care puts old trees under threat Visa-free plan to benefit many travellers Taxi driver who robbed women under arrest Big bucks on-line |
Now dial '110' to complain FROM this Wednesday residents who have complaints to lodge against police can air their discontent by dialling "110," according to police. Previously the line was restricted to callers who needed to report emergencies calling for immediate police help. The move was taken in response to a similar move on a national scale announced recently by the Ministry of Public Security. It comes at a time when there is growing concern about rogue cops who bend laws to line their pockets or use their power to abuse law-abiding citizens. The hotline had already received 61 complaints by Monday, according to police. A Shanghai police spokesman said on an ordinary day the "110" hotline received over 4,000 calls. The new service will undoubtedly make the existing lines even busier. "While on average one minute will be needed to handle an emergency call, a complaint against police misconduct will take much more time," the spokesman said. In order not to affect emergency calls, the police said the callers should report only those incidents which need immediate police attention. Complaints of another nature will be relayed to hotlines specializing in handling such complaints. Callers can make complaints mainly relating to the following circumstances: First, the police's failure to take any action against a crime that is in progress. Second, disputes between the police and residents. Third, other law enforcement abuses on the part of the police that are happening at the time. The police have said that feedback will be sent to the complainant within three days after the complaint is lodged. Police, however, are worried "110" is being increasingly abused. One couple realized their son was missing while they were busy playing mah-jongg. Instead of looking for him themselves, they called in the police on "110" to find their son so they could continue the game. Copyright 2000 by Shanghai Star. All rights reserved. |
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