| TUESDAY JANUARY 18 2000 PUBLISHED BY CHINA DAILY | |||||
| BUSINESS | |||||
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2000 IT forum on the way Before you settle down to business here... Somerset confident in housing market Rumous quashed, IDD access to stay Emery offers you quick delivery Government to survey commercial framework Seek future card users Website bids to be good medical guide Higher prices, larger capacity for cargo GDP target 9% ‘Waixiao' houses cheaper New Apple products on market |
Robin Smith: from movie child to top business woman ROBIN Smith grew up as a Hollywood movie child. "My family worked in production, which meant we moved from location to location. So my latest high school was always the best," she confided in Shanghai recently. "In fact my sister is still in the industry, working for Steven Spielberg." Perhaps it was her background in the movie industry, with its human interest stories, and disaster movies, that influenced her thinking as Smith developed her company, IPS Employee Assistance's workplace counselling services, and specifically the Post Traumatic Incident Programme. Through the programme, IPS staff enabled workers to recover from Australia's deadly bushfires in 1994 and disasters in the workplace, such as transport accidents and mine explosions. In fact, she was off to Bangkok after Shanghai to counsel following an airline accident there. Personal traumas are also counselled. "Managers in big organizations, whether private or government, have had too much invested in them to be thrown on the scrap heap," Smith said. Wholly foreign-owned enterprises and joint venture companies in China, and often leading local companies, all face the cross-cultural differences that can loom large in the globalization of business, and will be accentuated here if China enters the WTO. She feels a foreign company's cultural aims, where possible, should conform to local cultures. Training programmes can help smooth the distinctions between the two for company staff. She points out that while the facilities of video-conferencing, e-mail and the Internet help in global business, personal contact and local knowledge are still very important. "You need to feel comfortable when dealing across the world." Leaving California, she worked for Hawaii's largest health insurer before going to Australia in 1982 to work for a large Sydney hospital group. Smith is now managing director of IPS Employee Assistance which she founded in 1983 in conjunction with the New South Wales Government. It was privatized in 1993 and now has 250 multi-disciplinary staff based in Sydney. The company is a market-leader in its field and has a multi-million dollar turnover with good profitability. It is recognized as one of the Top 30 Businesses Owned by Women, and Smith was awarded the International Business Award by the Global Women's Business Network, which she received in Washington last October. She is a fellow of the Australian Institute of Company Directors and the Australian Institute of Management. She received two fellowships from the United States Public Health Service when completing two masters' degrees in public health in Hawaii. Smith, the mother of three children, combines her career and motherhood with studies for a PhD in medicine at the University of New South Wales. Shanghai is one of the company's first steps in its international expansion and the company has a list of blue-chip clients here and in Beijing. When asked, why Shanghai? Smith replies: "It's the tremendous growth potential in the region and energy here." Copyright 2000 by Shanghai Star. All rights reserved. |
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